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How 1bd678 Handles Your Personal Data

When you open an account with us, you share details we use to run your account — payment methods like bKash, Nagad or Rocket, contact info, and session activity.

Account data protectedbKash, Nagad, Rocket wallet privacyYour right to request or delete dataNo data sold to third parties
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1bd678 How 1bd678 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every layer where your data moves — from the moment you enter your mobile number at registration through to each bKash or Nagad transaction confirmation. Here is how we approach each area of data care.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. We flag login attempts from unfamiliar devices and hold them for confirmation before granting access.

Cookie and Session Data

We use session cookies to keep you logged in and remember your payment preference. No advertising cookies are placed without your consent. You can clear cookies from your browser settings at any time.

Data Retention

Active account data is held while your account remains open. After closure, we retain only what financial record-keeping requires. You can request a full data summary or deletion through our support channels.

Payment Data Handling

We store only the transaction reference and wallet type — for example, which Rocket or Nagad number was used — not your wallet PIN or full account credentials. Payment processors handle the secure transfer independently.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about your data, want to request a copy of what we hold, or need to ask us to remove your information, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the in-app message option on mobile. We aim to respond to privacy-related requests within a few business days. Availability of support depends on your region and local access conditions.

Live Chat Start a chat session from your account dashboard. Identify your request as a privacy query and our team will route it correctly.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can locate your account record.
In-App Message On mobile, open the account menu and tap the help icon. Write your privacy request there and we will follow up within the same channel.

Common Questions About Your Data at 1bd678

Here are the questions we hear most from account holders in Bangladesh about how their data is used, stored and protected on our platform.

We collect your name, mobile number, email address and the payment method you register — such as bKash, Nagad or Rocket. Device and session data are also logged to keep your account secure.

No. We never store your wallet PIN or password. Only the transaction reference and wallet type are recorded on our side. Your PIN stays inside your bKash or Nagad app.

Yes. Contact our support team via live chat or email, state that you want a data access request, and we will compile what we hold on your account and send it to your registered contact.

Send a deletion request through live chat or the in-app message option. We will remove your personal data, subject to any retention required by financial record-keeping obligations.

We share data only with payment processors — like the services that handle Rocket and Nagad transfers — and only the minimum needed to complete your transaction. We do not sell your data to marketers.

Identity records are kept for a reasonable period after account closure. Transaction logs are retained as required for financial records. You can ask our support team for specifics on your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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